American Express Entertainment Lounge

We are excited to announce that the American Express Entertainment Lounge will officially reopen from 12 June 2021! Card Members are invited to escape the pre-show crowds and sit back and relax before your next show, game or concert. Enjoy a delicious range of food and beverage options available to purchase before your next event, as well as wait staff service, complimentary phone chargers and exclusive in-venue benefits by using your American Express Card at Qudos Bank Arena.

Thirsty? Have a water on American Express!
When you’re at a concert, it can be thirsty work keeping up with the action. That’s why we’ve got a thirst-quenching benefit for American Express Card Members! Simply spend $15 or more using your eligible American Express Card*, and we’ll shout you an ice-cold bottle of water to get you refreshed and back out to the show.
*Minimum of $15 must be spend in a single transaction to be eligible for a complimentary bottle of water.

Lounge Access
To gain access to the American Express Lounge at Qudos Bank Arena, simply show your American Express Card at the door. Card Members and guests in the lounge will be required to check in via the ServiceNSW COVIDSafe App before entering the lounge.
 Please note:

  • All lounges are open from the time the main venue doors open, until the start of the main act
  • Each Primary and Additional Card Member may invite up to 3 guests into the lounge (Centurion and Platinum Charge Card Members may invite up to 5 guests)
  • Entry is subject to capacity and granted on a first come first served basis. Wait times may apply.
  • American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express card(s) immediately.